https://relos.eu/blog Original research and field notes on event follow-up, lead capture and the gap between business conversations and the CRM. en Wed, 05 Aug 2026 10:30:00 +0000 https://relos.eu/blog/the-9-pm-hotel-room-problem https://relos.eu/blog/the-9-pm-hotel-room-problem Wed, 05 Aug 2026 10:30:00 +0000 You had a great event day. It's 9 PM, you're exhausted, and a pile of cards is waiting. This is where deals quietly die — and why more discipline won't fix it. https://relos.eu/blog/recording-vs-capturing-conversations-at-events https://relos.eu/blog/recording-vs-capturing-conversations-at-events Wed, 05 Aug 2026 10:00:00 +0000 Recording the person across the table is a line most won't cross. The difference between recording and capturing — and how to keep conversations without a bot. https://relos.eu/blog/why-sales-teams-dont-use-their-crm https://relos.eu/blog/why-sales-teams-dont-use-their-crm Wed, 05 Aug 2026 09:30:00 +0000 Almost every B2B team owns a CRM, and almost none capture in it when a lead is created. Here's why — and why the fix is closing the capture gap, not a new CRM. https://relos.eu/blog/why-leads-slip-away-after-events https://relos.eu/blog/why-leads-slip-away-after-events Wed, 05 Aug 2026 09:00:00 +0000 We interviewed 25+ B2B professionals about the gap between an event conversation and the follow-up. It isn't the CRM — it's the manual bridge to it.